By Mimmy Chow, Emily Wong and Sing Chak Lee

(Click to see how the issues are uncovered by a disputed court case.)

A court case which caused outrage in the city reveals severe problems in the welfare of citizens residing in care homes.

In spite of issues including lack of staff and care, bad hygiene, high charges and even fatal accidents, relatives of the residents say they are unable to leave. Why do these happen?

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